Ubiquiti UI Care Extended 5-Year (UICARE-U7-IW-D) is a service plan for the U7-IW that extends its standard hardware coverage to five years from the hardware purchase date.
The plan includes advanced replacement: a replacement device is sent before inspection. Ubiquiti also lists priority handling for RMA tickets, helping eligible service cases move through the support process sooner.
Prepaid return shipping is included. The distributor listing says to acquire UI Care together with the hardware.
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